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- PLEASE ALLOW 7-10 BUSINESS DAYS FOR WOOD CUTOUT ORDERS -
- PLEASE ALLOW 7-10 BUSINESS DAYS FOR WOOD CUTOUT ORDERS -

KCH Rewards

 

 

Earn Rewards On Every Purchase!

 

Earning is easy, and you can do it many ways:

  • 1 Point per $1.00 spent in store or online!
  • 50 Points when you visit the store!
  • 50 Points when you follow us on Twitter!
  • 100 Points when you like us on Facebook!
  • 100 Points when you follow us on Instagram!
  • 100 Points when you leave a product review!

 

- Redemption 

  • $5.00 off of a $25.00 Purchase
  • $10.00 off of a $50.00 Purchase
  • $15.00 off of a $75.00 Purchase
  • $20.00 off of a $100.00 Purchase
  • $25.00 off of a $125.00 Purchase
  • $30.00 off of a $150.00 Purchase
  • $35.00 off of a $175.00 Purchase
  • $40.00 off of a $200.00 Purchase
  • $45.00 off of a $225.00 Purchase
  • $50.00 off of a $250.00 Purchase

 

Frequently Asked Questions:

-What is this?

This is our way of showing our appreciation. You’ll earn points for activities on our site,  purchases, and more. You can use your points to earn discounts off purchases, so the more you collect the more you save.

-Who can join?

Anyone with an account is automatically enrolled.

-How do I earn points?

You can earn points for all sorts of activities, including store visits, following us on social media, making purchases, and more. To see all the ways you can earn points click the *Earn Points* tab in the rewards menu located at the bottom left of your screen.

-How do I view my point balance?

Your point balance is on every page in the top bar.

-How do I redeem my points?

Select the tab called *Redeem Points*. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.

-Is there a limit to the number of points I can earn?

No. Go ahead and earn as many as you can!

-What do the 'approved', 'pending' and 'cancelled' statuses mean?

* **Approved:** These points can be redeemed on rewards immediately
* **Pending:** These points need to be verified before you can redeem them. This typically applies to purchases that have not shipped yet.
* **Cancelled:** These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

-What happens if a friend I refer cancels or returns their order?

Your pending points will become cancelled and will be removed from your account.

-Why did my account balance go down?

You, or someone you referred, cancelled or returned a purchase.

-I completed an activity but didn't earn points!

It can sometimes take a few minutes for us to process your activity and provide your points.

-Can I use my points during checkout?

Not directly - please redeem your points for a voucher which can then be applied during checkout.

-How do I leave the program?

If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.

-What happens if I leave and decide to join again?

Just contact us and we'll re-enroll you. However, your point total will begin from zero.

-Where can I report a problem or give feedback?

Please email us at kchrewards@kentuckycountryhome.com 

Unused points expire 1 year after earning.  

 

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